FAQ

WHAT IS ARGENTIUM STERLING SILVER?
Argentium® 930 sterling silver is highly tarnish-resistant. Jewelry-makers and customers alike appreciate the value and convenience of beautifully sparkling jewelry that requires no polishing. An occasional rinse with a mild soap and water is all that is needed.  The unique formulation of Argentium Sterling Silver enhances the appearance of the silver, giving an incredible natural brightness and lustrous beauty that outshines white gold, platinum and even traditional sterling silver. Argentium® 930 sterling silver does not contain nickel.

HOW CAN YOUR SILVER PLATE JUMP RINGS BE NON TARNISH?
The wire that I use to make my non tarnish silver plate jump rings is made by using 99% pure copper wire that is plated with 99% pure fine silver, then a clear coat is added to prevent tarnishing.  When your jump rings are closed, the copper core is hidden inside.  My non tarnish silver plate jump rings are not as bright white as my Argentium® sterling silver jump rings, instead, my non tarnish silver plate jump rings have a clear coating which prevents tarnishing and gives theses jump rings the look of a beautiful satin finish.  Because of these silver plate jump rings have a clear coating, they should never be tumbled.

Although Midwest Maille will continue to specialize in chain maille kits with Argentium® sterling silver, I also want to be able to offer my customers a less expensive alternative, like my non tarnish silver plate, and colored jump rings.

All of my jump rings are cut to order and are currently available in Argentium® sterling silver, non tarnish silver plate, copper, gold colored enamel and colored enameled jump rings. If you need a different size that is not listed on our website, please contact me for a quote on the size/gauge jump rings you would like.  I also offer complete chain maille kits in non tarnish silver plate, gold colored enameled and Argentium® sterling silver.

HOW MANY JUMP RINGS ARE IN ONE TROY OUNCE?
Click on any of these links to see ring counts per troy ounce:  Agentium Sterling Silver Jump Rings, Silver Plate Jump Rings, Colored Enamel Copper jump rings,  Gold Enamel Copper jump rings, Copper Jump Rings
See the https:// in the URL?  This link ensures that all data passed between the web server and browsers remain private and integral.

WHAT KINDS OF PAYMENTS DO YOU ACCEPT?

I accept most major credit cards as well as PayPal.  Both are a safe and convenient way to pay.

HOW WILL YOU SHIP MY ORDER?
All items are shipped via 1st class US Mail. This service includes tracking and delivery confirmation but not insurance. If you wish an alternative method of shipping or would like to add Delivery Confirmation and/or insurance to your package or have your packaged shipped Express Mail, please email us or give us a call at 262-993-8882.  We will send you an e-invoice for the services you would like. If you choose not to add insurance, please note that Midwest Maille is not responsible for packages that are lost or damaged in the mail.

Most item will be shipped within 24 – 48 hours, unless otherwise noted.


DO YOU SHIP OUTSIDE OF THE USA?
Yes, please contact Midwest Maille for a shipping quote.  If you are purchasing outside of USA, you may incur customs and duties fees.

WHAT IS YOUR RETURN POLICY?
I stand behind my products 100% and I will happily replace any jump rings that you do not find satisfactory within 7 days of purchase. Ordering the wrong size jump ring does not constitute unsatisfactory jump rings and they are nonreturnable.  All of my jump rings are custom cut to order. If you have ordered the wrong size jump rings I will be happy to recommend other uses for them. Please contact me before returning any item(s) so that I can determine the item’s condition and issue the appropriate return authorization.

Non-refundable purchases include:

  • Tutorials
  • Kits
  • Refill kits
  • Ordering the wrong size jump rings

DO YOU WHOLESALE?
We do offer our non tarnish silver plated kits as well as our non tarnish silver plated jump rings and our colored enameled jump rings ready for you to offer to your customers or in bulk for you to package.  Our chain maille kits come complete with step-by-step instructions and clasp with connector rings.  For more information please contact us.